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A detailed overview may be found here: https://www.gov.uk/the-warm-home-discount-scheme
To see if you qualify, click this link: https://www.gov.uk/check-if-youre-eligible-for-warm-home-discountIf you are on low income in Scotland
If your household is classed as being in the ‘Broader Group’ you will need to apply for the WHD. To apply for the WHD in Scotland click on the following link: https://rebelenergy.warmhomediscount.com/Please keep in mind that this fund is not unlimited, and operates on a ‘first come, first served’ basis, so we encourage you to apply early.
Yes, please use this link: https://www.gov.uk/the-warm-home-discount-scheme
No. WHD applies only once per household.
Only if the Pension Credit Guarantee Credit is backdated to the 13th August 2023. Otherwise, no.
No. Eligibility relies on being in receipt of certain means-tested benefits in addition to any other criteria.
It depends if your utility bill is in your name (or your partner’s name). If the bill is in your name, and you meet the eligibility criteria, then yes. Otherwise, no.
The energy supplier you had on August 13th 2023 is the one who responsible for paying your discount, if you are eligible, and if they are part of the WHD scheme.
You won’t lose any eligibility you had for a discount (if you were eligible) from the supplier you had at your property on 13th August 2023.
Call the WHD helpline (by 28th Feb 2024) to receive guidance. The WHD team will provide you advice about what data is missing, and how you can provide it. Depending upon whether this is easy or difficult to do, you may ask that the decision on your property be based upon an Energy Performance Certificate (see the next question for advice on how to get one).
Call the WHD helpline and ask that the decision be based on something called their Energy Performance Certificate (EPC), instead of the usual criteria (type, age and floor area of the property). You can find out if they have an EPC by checking this link: https://www.gov.uk/find-energy-certificate. If you don’t have an EPC, you can get one by following this link: https://www.gov.uk/get-new-energy-certificate. You must do this by for 28th 2024 – and at your own expense.
If you pay by direct debit, or direct payment, we’ll apply the discount directly to your account. If you are on a pre-payment meter, we’ll apply the discount either directly to the meter or provide you vouchers to top up the meter.
No. Any credit from one quarter will be rolled into the next.
So long as we supply you with both gas and electricity, then yes, we’ll be happy to do that.
|WHD helpline||0800 030 9322|
|Find out if you have an EPC (Energy Performance Certificate)||Find out if you have an EPC (Energy Performance Certificate) https://www.gov.uk/find-energy-certificate|
|Get an EPC||https://www.gov.uk/get-new-energy-certificate|
|Qualifying date (the supplier who will pay your WHD (if you are eligible) is the one who supplied you on:||13th August 2023|
|WHD helpline will run from||16th Oct 2023 to 29th Feb 2024|
|Letters confirming eligibility for Core Group 1 (England and Wales) or the Core Group (Scotland) will arrive:||November 2023 to January 2024|
|Letters confirming eligibility for Core Group 2 WHD (England only) will arrive:||October 2023 to January 2024|
|Deadline for confirming ‘Core Group 1’ and ’Core Group 2’ data (if you have been asked to by letter) and applying for ‘Broader Group’ WHD:||28th Feb 2024 (try to do it earlier!)|
|WHD will be paid on or before:||31st March 2024|